Quotes, leads, invoices & approvals
Chases what's outstanding. Nudges clients, logs every touch, and escalates to you only when something genuinely needs a human.
Done-for-you AI operations · Built in Australia
Your business has a lot to do. Your mate's got it.
Thanksmate installs an AI operating layer into your business — a team of specialist agents that handle quotes, follow-ups, invoices, reporting, and coordination while you're in meetings, on the tools, or asleep. You open your phone. Here's what they handled. You say "Thanks mate."
- Live workflow in 2 weeks
- Fixed-fee install
- Monthly support built in
- Australian-owned
The loop
Same story, whoever's running the business.
Whether you're at a site, a desk, or on the 7:45 to the CBD — your mate's already been working. Three real mornings. Three rundowns ready before you.
Tradies & field-service
For the owner who's also the office.
Jobs scheduled, quotes sent, invoices out, overdue payments chased, materials ordered, urgent callouts reallocated — before you've finished your morning coffee on the tailgate.
Founders & owner-operators
For the owner wearing every hat.
Emails replied, clients onboarded, socials posted, sales analysed, financials prepped, leads followed up — before the first sip of coffee.
MDs & operators
For the leader who needs the view, not the work.
Inbox prioritised, board update drafted, market moves summarised, meeting notes prepped, pipeline risks flagged — a briefing waiting on the commute.
One operating layer, a team of agents, running quietly in the background. Same playbook at 6:45am, 7:15am, or 8:02am. Same two-word reply.
What's installed
An AI operating layer. A team of specialist agents running your back office.
We install an operating layer made of specialist agents — one for follow-up, one for reporting, one for inbox, one for coordination, and so on. You talk to the system like one mate. Under the hood, it's a team. Each agent knows its part, has the right tool access, and hands off to the next when work needs to move.
Triage & reply drafting
Messages come in, get categorised, drafts sit ready for one-click send. Nothing important waits more than a few minutes.
Numbers, margins & pipeline
Weekly snapshots in your inbox every Monday 7am. Not built by hand on Sunday night, and not a dashboard nobody opens.
Routing & handoffs
Jobs route to the right person. Updates land where they need to. Closes the "who was on this?" loop.
Briefs & background work
Meeting briefs, prospect research, competitor checks — pulled together and waiting for you before you need them.
Repeat admin & upkeep
Onboarding new clients, updating records, posting to socials, backing up docs. The repeat work, handled.
Connected into the places work already lives — Gmail · Outlook · Xero · HubSpot · ServiceM8 · Google Workspace · Slack · and the CRM, PM tool, or job system you already run on.
Custom builds
When automation isn't enough, we build.
Some businesses need more than agents running in the background. They need the dashboard nobody's built, the internal tool that's been on the wishlist for two years, the unified view across tools that currently live in separate tabs. We design and build that too — and plug it into the same operating layer the agents run on.
- Internal dashboards
- Job visibility tools
- Cost & margin tracking
- Quoting systems
- Ops control panels
- Unified data views
- Reporting interfaces
Who it's for
Built for mid-sized Australian businesses carrying real operational load.
If there's real work coming through the door, real admin behind it, and a handful of people holding the whole thing together — this is for you.
Professional services & consultancies
Proposal follow-up, client updates, billable admin, pipeline chasing.
Trades & field service
Quoting, scheduling, office-to-field handoff, invoicing drag.
Healthcare & clinics
Patient comms, referrals, billing, recall & reminder workflows.
Wholesale, logistics & distribution
Order tracking, supplier comms, dispatch coordination, reporting.
Best fit: 10–200 staff, real operational volume, tools already in place but no one's tying it all together.
Not a fit: looking for a chatbot, a single-tool integration, or someone to "strategise about AI."
Process
A four-phase install. First workflow live in two weeks.
No "AI strategy" deck. We diagnose what's slowing the business down, install the first agents into production, stabilise the system under real load, and stay on to keep improving it.
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01
Audit
We map how work actually moves through the business. Where it stalls, who's holding it together, and what should come off their plate first. You leave with a ranked list of workflows and a clear recommendation on where to start.
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02
Install
We deploy your agents, connect them to your tools and data, set permissions and escalation rules, and stand up the first live workflows. Not a demo — actual production work, inside your systems.
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03
Stabilise
Thirty days of tuning. We onboard the team, refine the agents based on real use, and make sure the system is reliable under load before we step back.
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04
Improve
Ongoing. New workflows as priorities shift. Agents that get sharper over months. Updates, hardening, and expansion as the business grows.
First workflow live in 2 weeks — not a trial, production
Pricing
Simple shape. No mystery.
A full install to get your agents live inside your business. A monthly retainer to keep the system compounding.
The install gets your agents live and integrated into your existing workflows. The retainer is where the system compounds — new workflows as priorities shift, agents that get smarter month over month, an operator who already knows your business. Most clients are here long-term, not for a one-off build.
The install
Fixed-fee install
- Operational scoping & workflow mapping
- Production AI environment deployed & security-hardened
- Integrations into your core systems & communication channels
- First 1–2 specialist agents running your existing workflows
- Permissions, escalation & handoff rules
- Team onboarding & rollout
- 30-day stabilisation & refinement
Outcome: A live AI operating layer running real workflows inside your business — not a trial, not a demo. A working system, in production.
The retainer
Monthly retainer
- Monitoring, support & troubleshooting
- Security hardening & updates
- Workflow refinement & optimisation
- New agents & workflows as priorities shift
- Continuous improvement of the operating layer
Outcome: The system keeps getting sharper. You keep getting your time back. Custom builds scoped separately when needed.
- What you own
- Your agents, your data, your accounts. When we step back, the system doesn't.
- Timeline
- First workflow live in 2 weeks. Stabilised in 30 days.
- Third-party costs
- AI usage, hosting, API fees — paid from your accounts, at cost.
Start here
If the work is there but the back end is dragging, book a call.
Thirty minutes. We'll walk through where the admin and coordination load is sitting, what the first workflow should take off your plate, and whether an install makes sense for your business.
Book a 30-min call- Pressure points Where the business is carrying avoidable drag today.
- First fixes What to hand over first for the fastest relief.
- Rollout path A practical plan, not a slide deck.